Zhe M. of Chicago IL Reviews Northwest Insurance

by Zhe Miao (Chicago, IL) on March 19, 2014

So far, the service offered by the this company is good. All my requirments have been fulfilled within a short period of time. I have no doubt that they will do better in the future. 

Christine E. of Elk Grove Village IL Reviews Northwest Insurance

by Christine Edelmann (Elk Grove Village, IL) on March 7, 2014

I would like to add a big thanks to my agent Steve Petro- I been working with Steve for over 10 years and he is the best customer service rep I have ever worked with. I myself also work in customer service I know a little goes a long way. And Steve Petro from the Chicago office is always right there to help me,answer questions and will quote me insurance a bunch of different ways to meet my growing family's insurance needs, so happy with the results. Last year when my kids starting driving I went on my own to find some insurance rates and I could not come close to the rates Steve was able to get for me. He goes above and beyond to help and I wanted your company to know how valuable good customer service is right now. Please give Steve a great review -he deserves it.With high regards thanks!!!

Guimazoa G. of Chicago IL Reviews Northwest Insurance

by Guimazoa T Gonzalez (Chicago, IL) on March 4, 2014
Agent/Office: Corporate: 330 S. Wells St. Chicago

Liz was excellent!!!! Great customer service. She explained everything in detail and was very friendly.

Tanya R. of Bellwood IL Reviews Northwest Insurance

by Tanya Reed (Bellwood, IL) on February 24, 2014
Agent/Office: Corporate: 330 S. Wells St. Chicago

I have been trying to get a copy of my policy for over a week to provide to my auto lender.  I received prompt phone response and an emial was sent.  The problem is, I received a copy of the insurance cards, which I already have.  I need a copy of the actual policy.  I have since replied to the email to get the correct documents emailed.  I have sent 5 emails with no responses and not corrected info.  I also don't understand why in order to use the online payment system, I have to create a new userid every six months or if I forget, I have to recreate a new id and password each time.

JOSE M. of Wheeling IL Reviews Northwest Insurance

by JOSE MURILLO (Wheeling, IL) on February 15, 2014
Agent/Office: Wheeling: 542 W. Dundee Rd. Wheeling


Eileen L. of Cicero IL Reviews Northwest Insurance

by Eileen M LaPenna (Cicero, IL) on February 13, 2014
Agent/Office: Cicero: 6100 W. Cermak Rd. Cicero

Ruth Saucedo and staff have been the best ever to deal with. I have been with NW for well over 35 yrs. and will continue to do so. They have never let me down!! I recommend them to everybody! Ruth always has a smile and has NEVER been too busy to help me. She is the GREATEST!

Johnny R. of Chicago IL Reviews Northwest Insurance

by Johnny J Rivera (Chicago, IL) on January 23, 2014
Agent/Office: Corporate: 330 S. Wells St. Chicago

nelson chavez return my phone call very quicky and was very helpful with all my questions on my policy  thank-you again nelson.

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330 S. Wells St. 16th Floor

Chicago, IL 60606-7161
(312) 427-1777

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Our average number of stars received was 4.8/5.

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About Northwest Insurance Network

Northwest Insurance Network was founded in 1956 as Northwest Insurance Brokers. With more than a half-century of experience, they strive to not only provide competitive rates to their customers, but also first class customer service. As one of the fastest growing insurance agencies, the network is made up of the best independently operated insurance offices in the Chicago area, who are more interested in building relationships than simply selling policies.

Northwest Insurance Network both respects and values their customers. They promise that the insurance agent who sold you your policy will be the insurance agent you have, as long as you are with their network. However, because policy processing is performed at their corporate headquarters, this give your insurance agent more to work with you personally, to make sure your unique insurance needs are addressed fully.

Northwest Insurance Network also strives to make purchasing insurance as easy as possible. Their convenient payment options include checks, as well as major credit and debit cards over the phone or via their website. You can even file a claim from the comfort of your home or office either by phone or online, day or night. They have office all over the metro Chicago area, as well as in Indiana. They even have offices in several car dealerships. Wherever you're located in the metro Chicago region, there's likely an independently operated office nearby.
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330 S. Wells St. 16th Floor Chicago, IL 60606-7161 (312) 427-1777
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